FAQ
You can expect your new Silk & Co pillowcase(s) to arrive within 2-7 business days. Once we receive your order, we will dispatch it within 1 business day (Monday – Friday).
Mulberry silk is the highest quality silk available in the world. Mulberry silk is naturally hypoallergenic, odourless, breathable and completely free of irritating chemicals / toxic dyes. Silk & Co use 22 Momme Silk, which means a more durable and superior quality silk pillowcase that helps make every night’s sleep a luxury experience.
Traditionally, silk is hand wash and dry clean only. Ours are of the highest quality so they are MACHINE WASHABLE.
To show your pillowcase just as much love as it’s going to show your skin and hair, please help it help you by following these simple care instructions:
• Machine washable on a delicate cold cycle
• Use PH neutral detergent
• Wash in a laundry bag with the same colours
• Dry flat in shade and avoid direct sunlight
• Do not bleach
• Do not tumble dry
• Cool iron inside out
• Dry cleanable
Silk is a finicky fabric, requiring quite a bit of care when washed. Sometimes the side effect of washing, however, may be a loss of luster. If your silk has lost its brilliance, the following process should restore some of that shine.
You Will Need:
Clean sink, tub, or wash bin
Distilled white vinegar
Warm water
Two thick, clean towels
Padded hanger or drying rack
Steps to Restore the Shine:
1. In the wash bin, mix ¼ cup vinegar for every 4 Litres of warm water.
2. Stir to mix.
3. Submerge the silk in the water.
4. Swish the garment around until thoroughly soaked.
5. Remove from vinegar water and rinse well with clean water multiple times to ensure all the vinegar, and the smell, is gone.
6.Spread a thick towel on a flat surface.
7. Lay the silk fabric over the towel
8. Top with the second towel.
9. Press or roll gently to remove excess water.
10. Remove the garment from between the towels.
11. Hang or spread over a drying rack until dry.
12. Repeat steps again if needed.